I am the new store manager of this location as of 2 weeks ago and would love to gain your business back. We have made a lot of changes to the store. Taking care of you and your vehicle is my mission. I would love for each and everyone of you to come by for all your vehicle needs. Please feel free to leave me or my staff feedback on your visit. Come see for yourself of all the changes I have made to make your experience better than before!
-Ryan Brinckmann
This is our second service with Pep Boys in Dacula. Both times, John the manager has satified our questions & given us excellent custom service. I would recommend this location to my friends & family.
See you soon!
Update - took my vehicle to another repair shop where all repairs cost less than $500. Never going back.
I'm sorry to hear about the recent and older bad experiences everyone has had at this location.
Friendly staff. Quick service. Fair pricing.
Went in for oil change, c.e. light, and brake inspection. Declined $1500 repairs recommended. Interestingly though, 2 of the screws on ac filter casing were left unattached, cover on fuse relay was left floating over headlamps and not reinstalled, also told me brake squeaking was due to "low quality pads" which they later confirmed they installed themselves before trying to upsell me for new ones. Engine coolant extremely low and wasn't caught during courtesy inspection. I may only ever return for tires, and even then I don't feel any loyalty.
Great service and friendly people! Customer service here is amazing. The new manager Ryan had my girlfriends Volkswagen Cabriolet and my Honda Civic feeling amazing!! I truly recommend you stop by if your having car trouble.
Pep Boys Auto Service Tire is a US Car Repair based in Dacula, Georgia. Pep Boys Auto Service Tire is located at 571 Dacula Rd, Dacula, GA 30019, USA.
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